No one has enough time to pick up phone calls and meet deadlines in eight hours. Staying late every day to finish a project is not productive either. Everyone needs some down time. Hire a virtual assistant to pick up the slack! Virtual assistants offer a very wide range of services and vary depending on the virtual assistant you hire. They can answer phone calls, reply to emails, and fill out forms. You can hire them to assist in making sales and answer all customer service related questions. Another idea is having a virtual assistant available to answer web calls to your business!
Types of virtual assistants
Independent Virtual Assistant
Independent virtual assistants like myself have a verify wide and diverse range of services in which we offer. The jobs that I take on are completely customized and suited to fit the client’s unique and specific needs. This can including everything from ghostwriting and managing the client’s website, to managing emails and calendars for my clients. Virtual Assistant Call Centers
While I love being able to offer the services, the downside of hiring an independent virtual assistant is that there’s only one person. As much as I’d love to be able to take on lots of clients, and lots of work, I am only able to do so much at any given time. If you need help managing a heavier workload, however, you may want to consider using a virtual assistant call center!Virtual Assistant Call Centers
Virtual Assistant Call Centers
Using a virtual assistant call center definitely has it’s distinct advantages. The staff at the center is available during and after office hours. They also have weekend hours. They are capable of making reservations. They can also put together an outbound campaign announcing your next seminar. They answer customer service related questions.
Call center plus services will help you get your work done. You will be able to finish your projects on time without missing a beat. The staff studies your business including your products and services. This enables them to answer questions from customers.
They are skilled enough to sell your products and promote them. With the knowledge at their fingertips, they can increase sales by 20 percent. They will be able to manage your website. Additionally, your phones will get answered at nights and on the weekends.
The center will install software on your website. Each time a shopper visits your online store, a live person will be on the site to answer questions about the purchase. Most customers make use of the chat feature because of the convenience. The staff at the center can also make online sales during a chat session.
Responding to Emails
When you have a web store, expect to get multiple emails. There are just too many emails to filter. Your staff should stay focused on meeting deadlines. The center will read your emails and reply to them. Since they have studied your company, they will be able to answer questions on your behalf.
They can send out newsletters and handle subscriptions. They also provide technical support via email. Additionally, they are familiar with your price quotes to answer any questions on the topic.
I highly recommend hiring a virtual assistant to help take some of the tasks you don’t enjoy off of your plate and get back to doing the things you love to do within your business! With all the different options available, you’re sure to find a solution that match your needs!